Terms & Conditions

Last updated: 2026-06-24

These Terms and Conditions apply to all products and services provided by System Advance ("we", "us", "our"), a automation & systems consultancy based in Auckland, New Zealand. By engaging our services you ("the client") agree to these terms.

1. Engagements & Payment

• Work is confirmed in writing (proposal, statement of work, or order) before it begins.
• Fees, payment schedule, and any deposit are set out in that written agreement.
• We accept payment by the methods listed at checkout/invoice. Prices are in NZD and include applicable taxes where stated.

2. Cancellations & Refunds

Cancellations must be made in writing to william@systemadvance.co.nz. Cancellation terms (notice period, deposits, partial credits) are set out in your written agreement.

3. Scope & Client Responsibilities

• The agreed scope, deliverables, and timeline are confirmed in writing before work starts; changes are handled by mutual written agreement.
• You're responsible for providing timely access, information, and approvals reasonably needed for us to deliver.

4. Intellectual Property

Ownership of deliverables transfers on full payment unless your written agreement states otherwise. We retain rights to our pre-existing tools, methods, and know-how.

5. Limitation of Liability

To the fullest extent permitted by New Zealand law, our total liability shall not exceed the amount paid for the relevant product or service. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot lawfully be limited.

Nothing in these terms is intended to limit or exclude rights you have under the Consumer Guarantees Act 1993 where you acquire our services as a consumer.

6. Privacy

We handle your information in line with our Privacy Policy.

7. Governing Law

These terms are governed by the laws of New Zealand.

8. Contact

System Advance — Auckland, New Zealand
Email: william@systemadvance.co.nz